Optical Character Recognition is a tool or service that can help a business to achieve its desired goal along with providing proper services to the customer. Digital data processing has gone to a new level with the evolution of OCR. The purpose of the OCR is not limited to digital data processing; it also helps in maintaining accurate and exact information to pass on to the clients or customers. So, in case of customer service businesses, it is needless to say, passing correct information to customers can increase the chances of customer retention. The advantages of OCR are discussed in the following.
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