Transportation helps economies develop through the mobility of people, goods, and logistics from one place to another. It affects a country’s market, consumption, and growth. It also influences policy-making bodies concerning the environment, social equity, safety, and security.
The trucking service is one of the significant transportation assets used in the trading industry. Trucking companies use various strategies in asset tracking and monitoring to ensure that their vehicles are optimally utilized. One of which is the usage of Global Positioning System or GPS to supervise the location and course of trucks properly.
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Trucks bring more revenues to companies when they are full and are on the road delivering goods to customers. Businesses should not keep their vehicles are idly sitting in the garage. However, business owners usually worry if truck drivers strictly follow business routes. Moreso, if they can deliver the goods to customers on time. GPS tracking system is the answer to these problems of business companies.
Through tracking systems, companies can maximize the use of their trucks and manage the behavior of staff on the road. The GPS benefits both the business owners and consumers since they all can monitor the status of the ordered products. Below are some of the reasons why both companies and customers need to know where the trucks are at any point:
COMPANIES
The main objective of any company is to satisfy their customers. Delivering their products and services on time and in good condition is on top of their priority list. Aside from that, here are some of the benefits of appropriately monitoring company delivery trucks:
Lower Operational Costs
Keeping track of your fleet gives you information to make strategic decisions when it comes to dispatching your trucks. Nobody wants their trucks to be half-filled when sent on the road, nor comes back empty. Knowing the routes of all your trucks will maximize vehicle use and save fuel.
Companies that can plan more efficient routes can better manage their drivers and fuel consumption. Truck owners can also monitor the fueling habits of their drivers through the tracking system. This information is useful in planning for future travel routes to save cost and time.
Optimized routes
Knowing the location of trucks can help in determining who to send on a particular site to deliver or pick-up goods. It is also useful in sending just one vehicle to various customers located in one area instead of sending multiple drivers. It provides owners the best decision on the best truck, what orders to dispatch, and the best possible routes to take. It also ensures that the drivers do not get too much overtime hours and that trucks are not traveling empty. Truck owners can prepare a routing plan and schedule with the help of a tracking system.
Improved security
Knowing where your trucks are at any given point in time gives added security to your fleet. It provides truck owners additional asset tracking to ensure that their trucks are not misplaced or worse, stolen. It lets companies know when a particular vehicle leaves a designated location or when it’s not supposed to do so.
Some tracking systems are capable of reducing the speed and stopping the vehicle remotely. This feature can help owners prevent their trucks from being stolen or retrieve stolen trucks.
Aside from the security of the vehicle, the safety of company truck drivers is far more critical. Knowing where your drivers during the transport schedule can give owners peace of mind. One can monitor if any driver is driving off the planned course or when they are having mechanical problems.
Better Employee Performance
Tracking system records can provide owners with information on driving behaviors, use of vehicles, and working break patterns. This information can be used for training and retraining of drivers and hiring new ones. Drivers need to be always attentive and focused. Proper scheduling of drivers will prevent them from being overworked and maintain being alert during the delivery of goods.
CUSTOMERS
Proper fleet management results not only to efficient business operations but ultimately to satisfied and delighted customers. Whether a company is delivering a service or product to an individual or another corporation, satisfying the customers is essential.
Truck owners can share the location of a delivery truck with their customers through the use of the tracking system. It manages the expectations of customers by providing them the expected time of arrival of their goods. Being informed is one way of satisfying customers, instead of keeping them in the dark about their orders’ whereabouts. Through this kind of tracking system, your company will be less burdened with answering calls and queries from customers. Your company can spend more time focusing on other significant concerns of the business.
A sound fleet management system results in reduced delivery time and avoids making your customers wait, thus making them feel happy. Satisfaction results in loyalty, and they can even share their delight and recommend your company to other consumers. It is an opportunity that may lead to business expansion and new partnerships.
Always being aware and knowing the status of your trucks at any point is crucial to decision-makers. Truck companies try to avoid improper vehicle use, which can hamper daily operations, delay deliveries, and can even cost lives. Waste of time, assets, and company resources can be addressed by using the right asset tracking solutions.
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Delivery and transport service is a serious business. No company in this line of work would want to have bad records of offenses and non-compliance. To be able to maintain customers, truck companies need to manage their fleet correctly. Companies that have been using the assistance of the fleet management system to track their vehicles reported to higher operational efficiency. They also recorded fewer delivery delays, lower fuel consumption, and reduced road accidents. More importantly, their customers become more satisfied due to timely deliveries and access to location information of their orders. Further, their employees can deliver expected outputs, without feeling overworked.